TSC Reviews

I am a shopper at TSC for over 20 years but about past 2 years things are not as used to be. Quality is not existing it goes for items sold and shipping costs. Can we stop selling made in CHINA please! Even brands like EFFY Jewelerry is on tsc sold made in China! So let me get this straight EFFY for example an American company makes jewelry in USA but pieces to be sold on tsc are made in CHINA can we bring back quality please!

It takes longer to get your order shipped from Toronto to Windsor Ontario Can take up to 3 weeks at times for orders to go 240 miles. Getting a refund is a nightmare. Trying to reach a live person for help can take up to one hour. If you have a live chat it is not a live chat but a robot who most times is unable to understand complicated issues. If you write an email to make an enquiry it takes up to 3 days for somebody to respond to your email. I have been using TSC since 2002. I am very diappointed how this online shopping experience has deteriorated. I am going to have to think long and hard before ordering anything from TSC again.

Best Online Shopping in Canada. Great deals and payment plans throughout the year. Good selection of products with new items always being added. I've never had to return a product(but they include a return shipping label with every order just in case.) Easy to use website.